Is there any DISCOUNT/REFUND POLICY ?

Star Internet Manager does not entertain refund of any amounts that may have been paid by the 'subscriber', for an Annual / Semi Annual / Quarterly / Monthly. Only in case of non-feasibility of a new connection, refund is made by The Star Internet Manager. The time for a refund to be affected is 4-6 weeks. The Star Internet Manager provides service discounts in line with TRAI policy on the same, on a case to case basis, as needed. In case of Billing disputes, The Star Internet Manager 'subscriber's are required to email their specific concerns to and the same will be addressed in 4-8 weeks, by way of a discount/ credit note passed in the account of the 'subscriber'.